Relevant Literature
Business Processes for Business Communities

Modeling Languages, Methods, Tools
Schoenthaler, Vossen, Oberweis, Karle
The just as practice-oriented as theoretically founded manual for model-based Business Reengineering. With the know-how of comprehensive research work - the book was compiled together by groups of the Karlsruhe Institute for Technology (KIT), the University of Muenster, the University of Konstanz, the Research Center for Informatics (FZI) Karlsruhe as well as the industrial partner Horus software GmbH - the book shows innovative business process methods and - software tools.
You can find more information here.
Unleashing Web 2.0
From Concepts to Creativity
Vossen, Hagemann
The emergence of Web 2.0 is provoking challenging questions for developers: What products and services can our company provide to customers and employees using Rich Internet Applications, mash-ups, Web feeds or Ajax? Which business models are appropriate and how do we implement them? And, what are the best practices and how do we apply them?
You can find more information here.