Social BPM
Socializing Process Design and Implementation in Web 2.0
With the new possibilities of Web 2.0 collaboration has found its entry into social networks in many areas of life. It enables for an efficient access to the knowledge of experience available in a community, to solution ideas and Best Practices. With Social BPM procedures and technologies of Web 2.0 are made available for Business Process Management (BPM).
Holistic BPM
The Horus Method is bases on a Business Process Management architecture that is defined in four levels: Business level, business process level, business service level, and the implementation level. Holistic means that these levels are connected both methodically and technically. Beyond that, the architecture has to be trimmed to changes on all levels: Change Management becomes an integral architectural concept and participation becomes the “BPM-life-elixir” for all involved persons and organizations.
Social Business Process Engineering
Starting point for Social BPM is the socialization of business process design. The members of involved business communities are granted access to Horus tools for modeling, simulation, analyses and evaluation of business processes. In Web 2.0-based social networks they exchange models, discuss and test. In many cases “Special Interest Groups” develop, whose members model and simulate together via web. The advantage lies on hand: The participation of all community members in connection with capable business process software makes for completeness and correctness of the resulting business process specifications.
Social Business Process Execution
Social BPM does not end with process design; it goes much further – right into implementing the processes! The aim of socializing process execution is an optimal usability of application services for business communities, for user groups and up to single individual users. This is achieved by providing context-sensitive Web 2.0 portals, which offer user-suitable functionalities for personalization: First class Enterprise 2.0!
