Customers

More Participation by the Business Community with Social BPM and Best Practice Models

Horus is more than just a family of modern Business Process Management products: The software products are the vehicle to bring the ideas for greater participation by the business community in business process management to the corporate users. In addition, the exponentially growing number of freeware users - mostly students and young professionals - in the hundreds and soon thousands, guarantees the sustainability in the implementation of the ideas in practice.

Scalable, Versatile and Smart: Horus in Practice

Horus finds numerous applications in practice because it is easy to learn and to operate, and because of the extensive content in the form of Horus Knowledge Bases. Users in large and medium-sized enterprises, companies in the public sector and in associations and clubs as well as counseling are convinced of the benefits of the software products and methods. Here, Horus is used for targeted tasks, but also as part of large organizational and IT projects and when it comes to creating cross-company processes with business partners.

Current Practical Applications

The diversity of the current application fields shows in the following list. It makes clear that Horus is in use in many different industries, it nevertheless allows reproducing industry-specific requirements.

• Financial services:
  Reengineering customer-oriented business processes and technical design of a new IT solution for Customer Relationship Management (CRM).
• Retail market:
  Streamlining and optimization of multiple supply chains, involving strategic suppliers.
  Process-oriented information requirements analysis and technical design of a group-wide performance management solution.
• Logistics:
  Business-to-end optimization of logistics and transport chains.
  Support of the rollout of a group-wide ERP solution with regard to governance and risk management.
• Public sector:
  Follow-up documentation, optimization, and partial re-implementing an ERP solution. Ensuring the organization-wide governance.
• Manufacturing industry:
  Re-engineering of multi-site production and logistics processes and designing a sustainable business process management solution.
  Group-wide re-engineering of business processes in finance and accounting, customer relationship management and supply chain management and implementation in an integrated ERP and CRM solution.
• Services:
  Implementation of a Business Process Excellence program with focus on customer relationship management (marketing, sales, service).
• Waste management and Recycling:
  Reengineering and streamlining of business processes in supply chain management, finance and accounting.
  Preparation and implementation of a quality management certification according to DIN EN ISO 9001:2008 as part the of compliance management.